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The Digital Business Kit for Retailers


Learning Outcomes

Retailers will understand how Cloud based services can address issues related to their businesses and help them achieve business goals. [printfriendly]

mod-arrow Cloud Resources

This page lists valuable online Cloud module-resources such as industry definitions, studies, comparative analysis, how to’s, templates, industry forums, education, top vendors, white papers, videos and more . Choose your area of interest from the table of contents to visit online content generated by relevant industry experts.

*NOTE: while the links below were screened from thousands of possible links – there are different levels of Cloud adoption – articles vary in deployment scale and relevance. This website DOES NOT endorse any of these companies and/or products.


| TABLE OF CONTENTS |

 

1. General Cloud Sites:
forums, feeds, communities dedicated to Cloud education & conversation.

2. What is the Cloud:
module-resources and articles defining what is the Cloud

3. Why use the Cloud:
module-resources and links to studies on “why ( or why not) to use the Cloud

4. Business strategy:
articles on pro/cons,tips & how to on creating strategy

5. Budgeting for the Cloud:
for small business & for larger deployments .

6. Process solutions:
links for Cloud solutions seperated into process types and reviews/solution comparisons

7. Synch & share how tos:

8. Communication:
8. a) online meetings /conferences ( screen share / webcam share/ voice teleconference)
8. b) VOIP ( voice communication )

9. How can Cloud assist growth?

10. Data Management:
review articles, forums and module-resources on data management tools like CRMs, POS and more

11. Data safety:
common QAs, discussions etc

12. Easy access to data:
reminder of how to use the Cloud to better access what you need when you need it.

13. IT resource capacity:
how can Cloud allow you to have more tech without hiring new staff?

14. Increased options:
allow your company to add new functionality & programs more easily

15. Document solutions:
Do you store and share documents/files? Does this sound familiar? Where is that document? Is this the latest version of the document? Who is editing this document now?

16. Data driven:
Do you need to know about your inventory levels right now? Accounting? Invoicing? Case testing? Lab numbers etc.

17. Customer service based:
are you overwhelmed with customer calls and service requests that get manually entered, tracked and responded to?

18. Application based:
Do you make software applications, run large data tests?

19. Project/manager tools:
a few tips to making the task more effective


1. GENERAL SITES TO LEARN MORE ABOUT CLOUD

Mashable Cloud News feed http://mashable.com/follow/topics/cloud-computing
A general Cloud topic link page at Mashable.com – “a good follow” to keep up on Cloud news.

LinkedIn Cloud Groups *LinkedIn is free to join – offers online forums for different business interest groups to share expertise, ask questions, network etc. you will need to join to view links

Cloud Computing (188 K + members)
http://www.linkedin.com/groups?gid=61513&trk=group-name
List of other relevant LinkedIn groups (there are hundreds based on your interest) BTW you must have LinkedIn account for this link to work click here

Google Cloud storage

https://cloud.google.com/products/cloud-storage

VentureBeat – Cloud category of articles
http://venturebeat.com/category/cloud/

Implementing Cloud into your business
http://www.finance.gov.au/files/2012/09/a-guide-to-implementing-cloud-services.pdf

CloudPro

http://www.cloudpro.co.uk/

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2. WHAT IS THE CLOUD

Cloud computing – Wikipedia, the free encyclopedia
http://en.wikipedia.org/wiki/Cloud_computing

Cloud Definition from PC Magazine Encyclopedia
http://www.pcmag.com/encyclopedia_term/0,1237,t=cloud&i=39847,00.asp

Cloud Computing – Viewpoints from Microsoft
http://www.microsoft.com/enterprise/viewpoints/cloud-services/default.aspx#fbid=rX2hLmQIt-6

Cloud computing for business – Cloud Business Review

http://www.cloudbusinessreview.com/

What Is Cloud Computing? – For Dummies

http://www.dummies.com/how-to/content/what-is-cloud-computing.html

Difference between private, public and hybrid Cloud ( intermediate advanced user)

http://www.dummies.com/how-to/content/comparing-public-private-and-hybrid-cloud-computin.html

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3. WHY USE THE CLOUD


Why the Cloud – better for small business

http://readwrite.com/2012/04/06/8-reasons-why-cloud-computing

Should You Move Your Small Business to the Cloud? | PCWorld Business Center

http://www.pcworld.com/businesscenter/article/188173/should_you_move_your_small_business_to_the_cloud.html

10 Cloud for business benefits | Salesforce.com

http://www.salesforce.com/uk/socialsuccess/cloud-computing/why-move-to-cloud-10-benefits-cloud-computing.jsp

Top 10 RCons to Use Cloud Computing | Faye Business Systems Group, Inc.

http://www.fayebsg.com/2012/07/top-10-reasons-to-use-cloud-computing/

Six Reasons to Use Cloud Services for Small Business | PCWorld Business Center

http://www.pcworld.com/businesscenter/article/242161/six_reasons_to_use_cloud_services_for_small_business.html

6 Reasons Why SMBs Should Embrace Cloud Computing | CloudTweaks

http://www.cloudtweaks.com/2012/06/6-reasons-why-smbs-should-embrace-cloud-computing/

IBM – why the Cloud – brief stats

https://www.ibm.com/developerworks/mydeveloperworks/blogs/techtrends/entry/why_cloud?lang=en

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4. BUSINESS STRATEGY

Cloud is a corporate strategy, not a tactical solution | Cloud Computing News
http://gigaom.com/cloud/cloud-is-a-corporate-strategy-not-a-tactical-solution/

Including Cloud Adoption Into Your Overall Business Strategy | CloudTweaks
http://www.cloudtweaks.com/2012/08/including-cloud-adoption-into-your-overall-business-strategy/

Cloud pros and cons
http://mashable.com/2011/07/26/cloud-computing-business/

Who Drives the Move to the Cloud – Business? or IT?
BTW you must have LinkedIn account for this link to work. http://blogs.sap.com/cloud/2012/07/30/who-drives-the-move-to-the-cloud-business-or-it/ – SAP Blogs

Effects on staff

http://globalknowledgeblog.com/technology/cloud-computing/the-impact-of-cloud-computing-on-staffing/

Move to the Cloud? The two decisions that matter — Tech News and Analysis
http://gigaom.com/2012/03/11/move-to-the-cloud-the-two-decisions-that-matter/

20 Terrific Cloud Services for Small Business | PCMag.com
http://www.pcmag.com/article2/0,2817,2361500,00.asp

Cloud Computing Tips for Small Business

http://www.smallbusinesscomputing.com/biztools/article.php/3939301/Cloud-Computing-Tips-for-Small-Business.htm

General statistics on Cloud industry growth

http://blogs.computerworld.com/16863/cloud_computing_by_the_numbers_what_do_all_the_statistics_mean

Microsoft study with ROI, general use, etc.
http://www.microsoft.com/en-us/news/presskits/telecom/docs/SMBStudy_032011.pdf

Australian Cloud hub:
http://ozhub.com.au/2013/02/australian-cloud-hub-essential-ozhub/

The Australian Government Information:
http://agict.gov.au/files/2013/04/final-_cloud_computing_strategy_version_1.1.pdf

The Australian Privacy Laws:
http://www.mondaq.com/australia/x/260826/Data+Protection+Privacy/Cloud+computing+and+the+new+Australian+privacy+law

NAB eyes big gains with Cloud provider:
http://www.theaustralian.com.au/technology/nab-eyes-big-gains-with-cloud-provider/story-e6frganx-1226730224064

Cloud adoption in Australia:
http://www.cio.com.au/article/520964/cloud_computing_adoption_increases_australia_idc_/Cloud

Cloud in Australia confidence up concerns down:
http://www.cmo.com.au/mediareleases/17554/cloud-in-australia-confidence-up-concerns-down/

The Australian:
http://www.theaustralian.com.au/technology/special-reports/coalition-ups-the-ante-on-delivery/story-fn8lu7wm-1226744053715

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5. BUDGET FOR CLOUD SOLUTIONS

5. a) Top 10 Free Cloud Backup Service
http://www.cfagbata.com/cloud-backup-service/

How can Cloud save money?

http://blogs.sap.com/innovation/cloud-computing/can-cloud-computing-save-money-016628

10 Brilliant Apps Small Businesses Should Use – Forbes

http://www.forbes.com/sites/ilyapozin/2012/05/29/10-brilliant-apps-small-businesses-should-use/

10 Best New Cloud Apps for Business (Especially SMBs) – SMB Nation Blogs
http://www.smbnation.com/index.php?option=com_easyblog&view=entry&id=64&Itemid=124

Top 10 Enterprise Cloud Apps and Services of 2011

http://www.readwriteweb.com/archives/top_10_enterprise_cloud_apps_and_services_of_2011.php#

5. b) LARGER DEPLOYMENTS The Real Costs of Cloud Computing | Computerworld
http://www.computerworld.com/s/article/359383/The_Real_Costs_of_Cloud_Computing

More Than One-Third of IT Budgets Now Spent on Cloud: Survey | Forbes
http://www.forbes.com/sites/joemckendrick/2012/04/11/more-than-one-third-of-it-budgets-now-spent-on-cloud-survey/

In Cloud Computing Moves, Money Isn’t Everything | Cloud Computing News
http://gigaom.com/cloud/in-cloud-computing-moves-money-isnt-everything/

Strategy for Cloud

http://www.ft.com/cms/5e231aca-a42b-11e1-a701-00144feabdc0.pdf

Cloud Could Cut $12 Billion from US Government Annual Deficit: Study | Forbes

http://www.forbes.com/sites/joemckendrick/2012/04/30/cloud-could-cut-12-billion-from-us-government-annual-deficit-study/

Innovate and grow with the Cloud | The Manufacturer
http://www.themanufacturer.com/articles/innovate-and-grow-with-the-cloud/

broadcast.rackspace.com/hosting_knowledge/whitepapers/You-Want-to-Put-My-Database-Where.pdf
http://broadcast.rackspace.com/hosting_knowledge/whitepapers/You-Want-to-Put-My-Database-Where.pdf

Almost 30 per cent of enterprises budgeting for Cloud: Connection Research – Microsoft, Fujitsu, connection research, business intelligence, privacy email, security, private Cloud, Cloud computing, Cloud – CIO
http://www.cio.com.au/article/433778/almost_30_per_cent_enterprises_budgeting_cloud_connection_research/

Onsite Versus Cloud | Symform

http://www.symform.com/your-challenges/cloud-challenges/onsite-vs-cloud/

Moving to the Private Cloud | The Balance Sheet | Yardi Corporate Blog

http://www.yardi.com/blog/technology/welcome-to-the-private-cloud/558.html

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6. PROCESS SOLUTIONS


Online Storage Services Review 2012 | Best Online File Storage Services | Data Storage – TopTenREVIEWS

http://online-storage-service-review.toptenreviews.com/

Top 15 Cloud Storage Tips and Tasks | PCWorld
http://www.pcworld.com/article/255072/top_15_cloud_storage_tips_and_tasks.html

Review Of The Top Cloud Storage Providers In The Consumer Segment | CloudTweaks

http://www.cloudtweaks.com/2012/05/review-of-the-top-cloud-storage-providers-in-the-consumer-segment/

Google Drive is not for everyone, so try these alternatives | Internet & Media – CNET News
http://news.cnet.com/8301-1023_3-57419587-93/google-drive-is-not-for-everyone-so-try-these-alternatives/

How Does Google Drive Compare to the Competition?

http://mashable.com/2012/04/24/google-drive-compared/

A comparison of FREE Cloud Storage Services — freewaregenius.com
http://www.freewaregenius.com/a-comparison-of-free-cloud-storage-services/

ENTERPRISE AWS Solutions

http://aws.amazon.com/solutions/aws-solutions/

Cloud Computing | Oracle

http://www.oracle.com/us/solutions/cloud/overview/index.html

Google Apps for Business

http://www.google.com/enterprise/apps/business/#utm_campaign=en&utm_source=en-ha-na-us-sk&utm_medium=ha&utm_term=%2Bcloud%20%2Bbusiness

6 Shining Examples of Cloud Computing in Action | Forbes

http://www.forbes.com/sites/joemckendrick/2012/02/22/6-shining-examples-of-cloud-computing-in-action/

Open Public, Private, Hybrid Clouds by Rackspace

http://www.rackspace.com/cloud/?cm_mmc=PPCCA-_-Google-_-broad-_-cloud+computing+solutions

Microsoft | Server & Cloud | First Server | Small Business Solution

http://www.microsoft.com/en-us/server-cloud/small-midsize-business/small-landing.aspx

Converged Cloud | HP Solutions

http://www8.hp.com/us/en/business-solutions/solution.html?compURI=1079449#.UEbgPY1lSuk

IT and Cloud Services – Verizon Medium Business
http://www.verizonbusiness.com/Medium/Solutions/cloud_services/

Cloud Definition from PC Magazine Encyclopedia

http://www.pcmag.com/encyclopedia_term/0,1237,t=cloud&i=39847,00.asp

Cloud Computing | Oracle

http://www.oracle.com/us/solutions/cloud/overview/index.html

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7. SYNCH AND SHARE

Google Drive vs. Dropbox, SkyDrive, SugarSync, and others: a Cloud sync storage face-off | The Verge
http://www.theverge.com/2012/4/24/2954960/google-drive-dropbox-skydrive-sugarsync-cloud-storage-competition

How to Use the Cloud to Sync All Your Devices… Use Chrome | InfuzeIT

http://infuzeit.com/blog/how-use-cloud-sync-all-your-devices-use-chrome

Top 15 Cloud Storage Tips and Tasks | PCWorld

http://www.pcworld.com/article/255072/top_15_cloud_storage_tips_and_tasks.html

48% use Cloud to sync music, images between mobile devices – PC Advisor

http://www.pcadvisor.co.uk/news/mobile-phone/3359991/48-use-cloud-sync-music-images-between-mobile-devices/

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8. COMMUNICATION


8. a) Web meetings / online conferences The Best Web Conferencing Software | PCMag.com
http://www.pcmag.com/article2/0,2817,2388678,00.asp

Web Conferencing Review 2014 | Best Web Conference Services | Online Meeting Services – TopTenREVIEWS

http://web-conferencing-services.toptenreviews.com/

Citrix Systems » Solutions for Enabling Mobile Workstyles and Powering Cloud Serviceshttp://www.citrix.com/English/ps2/products/product.asp?contentID=2304712

GoToMeeting : Online Meetings Made Easy(R)

http://www.gotomeeting.com

Web conferencing software – Conference services | Adobe Connect 9

http://www.adobe.com/ca/products/adobeconnect.edu.html

Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing

http://www.webex.com/

Openmeetings – Open-Source Web-Conferencing – Google Project Hosting
http://code.google.com/p/openmeetings/

8. b) VOIP Voice over IP – Wikipedia, the free encyclopedia
http://en.wikipedia.org/wiki/Voice_over_IP

VoIP Services Review 2012 | Best VoIP Providers | Cheap VoIP Calls – TopTenREVIEWS
http://voip-service-review.toptenreviews.com/

VoIP Services Review : VoIP Providers Catalog : Compare VoIP Providers Reviews, voip companies

http://www.voip-catalog.com/

How telecom in the Cloud helps business

http://www.press8.com/cloud-computing/379-10-ways-telecom-in-the-cloud-can-help-your-business

Voip
http://mashable.com/follow/topics/voip/

VOIP | Fast Company

http://www.fastcompany.com/tag/voip

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9. GROWTH : HOW CAN THE CLOUD SUPPORT COMPANY GROWTH?

Leveraging the Cloud as You Grow | Inc.com
http://www.inc.com/articles/201104/leveraging-the-cloud-as-you-grow.html

Can Cloud Computing Save Money? | Innovation

http://blogs.sap.com/innovation/cloud-computing/can-cloud-computing-save-money-016628

Top Five Tips: How Cloud can help your business grow | Business Matters

http://www.bmmagazine.co.uk/advice/11631/top-five-tips-how-cloud-can-help-your-business-grow/

How Cloud Computing Can Help Your Company Track and Forecast Sales | CRM | All Things CRM Blog

http://www.allthingscrm.com/cloud-computing/how-cloud-computing-can-help-your-company-track-and-forecast-sales.html

The Official Rackspace Blog – Hybrid Cloud: Enabling Flexibility For Small Businesses
http://www.rackspace.com/blog/hybrid-cloud-enabling-flexibility-for-small-businesses/

Cloud Computing for Increased Business Value

http://www.ijbssnet.com/journals/Vol_3_No_1_January_2012/26.pdf

Power of Cloud for Bussiness Model Innovation

http://www.ibm.com/cloud-computing/us/en/assets/power-of-cloud-for-bus-model-innovation.pdf

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10. DATA MANAGEMENT

CRMs (Customer relationship management tools) CRM Software Review 2012 | Best Customer Relationship Management Software | Contact Manager – TopTenREVIEWS
http://crm-software-review.toptenreviews.com/

Best Small and Medium Business CRM. Compare, reviews & ratings.

http://crm.venturebeat.com/d/a/Small-and-Medium-Business

CRM Software | Reviews and Comparisons of the Best Systems

http://www.softwareadvice.com/crm/

Small Business CRM Software | 5 Affordable Solutions

http://blog.softwareadvice.com/articles/crm/small-business-crm-software-1080311/

How to Keep Your Customers by Using CRM | CRM Solution Comparison

http://www.crmsolutioncomparison.com/how-to-retain-customers-with-crm/

How Cloud can help you track and use your data

http://www.allthingscrm.com/cloud-computing/how-cloud-computing-can-help-your-company-track-and-forecast-sales.html

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11. DATA SAFETY

The six best personal Cloud storage choices for your stuff | ZDNet
http://www.zdnet.com/blog/networking/the-six-best-personal-cloud-storage-choices-for-your-stuff/2198

Top 5 Misconceptions About the Cloud

http://mashable.com/2012/09/05/misconceptions-cloud/

Tips on accessing data when you lose internet connection
http://www.pcworld.com/article/226757/how_to_keep_local_access_during_cloud_outages.html

Is Your Data Safe In The Cloud? – Forbes

http://www.forbes.com/sites/ciocentral/2011/03/16/is-your-data-safe-in-the-cloud/

How to protect your Cloud data from hacks – CNN.com

http://www.cnn.com/2012/08/09/tech/web/cloud-security-tips/index.html

Cloud Computing Security – 10 Tips For Keeping Your Cloud Data Safe | CloudTweaks

http://www.cloudtweaks.com/2012/10/cloud-computing-security-10-tips-for-keeping-your-cloud-data-safe/

5 Ways Amazon Web Services Protects Cloud Data – Security
http://www.informationweek.com/security/management/5-ways-amazon-web-services-protects-clou/240008405

Why the Cloud Is Actually the Safest Place for Your Data
http://mashable.com/2011/03/29/cloud-computing-security/

Top 5 Misconceptions About the Cloud

http://mashable.com/2012/09/05/misconceptions-cloud/

Security tips for the Cloud | FCW
http://fcw.com/articles/2012/08/30/comment-richard-moulds-cloud-security.aspx

Top 10 Cloud Secuirty Tips | Coalfire

http://www.coalfire.com/News-and-Events/Newsletter/March-2012/Top-10-Cloud-Security-Tips

Top 10 Cloud security tips | Cloud Pro

http://www.cloudpro.co.uk/cloud-essentials/3835/top-10-cloud-security-tips

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12. EASY ACCESS TO DATA

How Has Cloud Computing Impacted Businesses Around the World? [INFOGRAPHIC]
http://mashable.com/2011/12/11/cloud-computing-business-infographic

How to Keep Local Access to Your Data During Cloud Outages | PCWorld

http://www.pcworld.com/article/226757/how_to_keep_local_access_during_cloud_outages.html

IT Consulting: Benefits of Accessing Your Computer Remotely | ResourceNation

http://www.resourcenation.com/article/business-benefits-remote-access-computing

Citrix Solutions for Remote Desktop Access – Top 3 Benefits | CIO Solutions Santa Barbara 805-692-6700
http://www.ciosolutions.com/citrix-solutions-for-remote-desktop-access-top-3-benefits/

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13. IT RESOURCE CAPACITY

Look Ma no IT department
http://www.theglobeandmail.com/report-on-business/small-business/sb-digital/biz-categories-technology/look-ma-no-it-department/article4261148/

IT staff
https://www.ibm.com/developerworks/mydeveloperworks/blogs/techtrends/entry/why_cloud?lang=en

10 Cloud for business benefits from Salesforce.com

http://www.salesforce.com/uk/socialsuccess/cloud-computing/why-move-to-cloud-10-benefits-cloud-computing.jsp

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14. INCREASED OPTIONS

Cloud Pro | Your definitive guide to Cloud Computing in the UK
http://www.cloudpro.co.uk/

What Cloud computing really means | Cloud Computing – InfoWorld

http://www.infoworld.com/d/cloud-computing/what-cloud-computing-really-means-031

8 Reasons Why Cloud Computing is Even Better for Small Businesses
http://readwrite.com/2012/04/06/8-reasons-why-cloud-computing

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15. DOCUMENT SOLUTIONS

20+ document storage apps compared – and what does it mean?
http://www.tripwiremagazine.com/2012/06/online-file-storage.html

Storage comparison

http://www.makeuseof.com/tag/cloud-storage-showdown-dropbox-google-drive-skydrive/

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16. DATA DRIVEN

Top Accounting Software and Bookkeeping Software Reviews
http://enterprisefeatures.com/2011/06/top-20-saas-accounting-and-cloud-bookkeeping-online-software-reviews/

Accounting competition moves to the Cloud – The Globe and Mail
http://www.theglobeandmail.com/report-on-business/small-business/sb-digital/biz-categories-technology/accounting-competition-moves-to-the-cloud/article4567924/

How Cloud Accounting Can Benefit Your Small Business | Business 2 Community

http://www.business2community.com/tech-gadgets/how-cloud-accounting-can-benefit-your-small-business-0274077


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17. CUSTOMER SERVICE BASED

Five Great Mobile Customer Service Apps | Customer Service in the Cloud
http://www.customerserviceinthecloud.com/2012/03/28/five-great-mobile-customer-service-apps/

How To Use The Cloud To Improve Customer Engagement – Forbes
http://www.forbes.com/sites/ciocentral/2012/07/16/how-to-use-the-cloud-to-improve-customer-engagement/

Call Center

http://www.cloudtweaks.com/2011/04/5-cloud-based-call-center-services-and-solutions-for-your-business/

Call centers not dead yet

http://mashable.com/2012/04/24/call-center-death-exaggerated/

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18. APPLICATION BASED

The benefits of Cloud computing for software development
http://searchcloudcomputing.techtarget.com/podcast/The-benefits-of-cloud-computing-for-software-development

6 Ways the Cloud Enhances Agile Software Development CIO.com
http://www.cio.com/article/714210/6_Ways_the_Cloud_Enhances_Agile_Software_Development

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19. PROJECT MANAGER TOOLS

How will migrating to Cloud Computing affect your IT Staff? – US | Hudson IT
http://us.hudson.com/it/cloud-computing-effect-on-it-staff

The Biggest Threat to Your Private-Cloud Deployment: Your IT Staff –

http://www.networkcomputing.com/private-cloud-tech-center/the-biggest-threat-to-your-private-cloud/240002902

Winning hearts: how the IT staff can make themselves popular | Cloud Pro

http://www.cloudpro.co.uk/cloud-essentials/4611/winning-hearts-how-it-staff-can-make-themselves-popular

Great free screen capture tool for making manuals/communication for your staff

http://www.wisdom-soft.com/products