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The Digital Business Kit for Retailers


Learning Outcomes

Retailers will understand the different technology and strategies that can assist their retail businesses to begin or improve selling their products and/or services online. [printfriendly]

mod-arrow Selling Online Resources

This page lists valuable online remote work resources such as industry definitions, studies, comparative analysis, how to’, templates, industry forums, education, top vendors, white papers, videos and more . Choose from your area of interest from the table of contents to visit online content generated by relevant industry experts.

NOTE: The links below were screened from many possible links. This website DOES NOT endorse or represent any of the links below – they are provided as references only.




1. GENERAL PAGES

E-commerce – Wikipedia, the free encyclopedia
http://en.wikipedia.org/wiki/E-commerce

E-commerce Industry: Market Research Reports, Statistics and Analysis
http://www.reportlinker.com/ci02106/E-commerce.html

American e-Commerce Association
http://www.aeaus.com/

eCommerce Merchants Trade Association
http://www.ecmta.org/


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2. INDUSTRY FORUMS AND CHANNELS FOR ONLINE SALES

How to Sell Products Online | Selling Online | Entrepreneur.com
http://www.entrepreneur.com/sellingonline/index.html

E-commerce
http://mashable.com/category/e-commerce/

Internet Retailing
http://internetretailing.net/

Alltop – Top Ecommerce News
http://ecommerce.alltop.com/

Volusion (shop providers) – great tips on optimizing online sales
http://www.youtube.com/user/volusion


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3. TRENDS AND STATISTICS

Australian Bureau of Statistics releases estimate of overseas online retail sales – e-commercefacts
http://www.e-commercefacts.com/research/2013/08/australian-cross-border-e/

Australia – Digital Economy – E-Commerce – Trends and Statistics – BuddeComm – BuddeComm
http://www.budde.com.au/Research/Australia-Digital-Economy-E-Commerce-Trends-and-Statistics.html

U.S. e-commerce sales 2002-2012 | Statistic
http://www.statista.com/statistics/172682/us-e-commerce-sales-since-2000/

Top Selling Internet Items | Statistic Brain
http://www.statisticbrain.com/top-selling-internet-items/

How Mobile Trends Are Shaping E-commerce [INFOGRAPHIC] http://mashable.com/2012/08/22/mobile-trends-ecommerce/

Forrester: U.S. Online Retail Sales to Hit $370 Billion by 2017
http://mashable.com/2013/03/12/forrester-u-s-ecommerce-forecast-2017/

17 Things You Didn’t Know About Ecommerce
http://mashable.com/2012/11/06/ecommerce-statistics/

E-Stats, Main Page – US Census Bureau
http://www.census.gov/econ/estats/

www.census.gov/retail/mrts/www/data/pdf/ec_current.pdf
http://www.census.gov/retail/mrts/www/data/pdf/ec_current.pdf

E-Commerce / Online Sales Statistics | Statistic Brain
http://www.statisticbrain.com/total-online-sales/

Trends & Data – Internet Retailer
http://www.internetretailer.com/trends/sales/

ecommerce-internet-technology-market-research – Industry Statistics
http://www.plunkettresearch.com/ecommerce-internet-technology-market-research/industry-statistics

www.ystats.com/uploads/report_abstracts/923.pdf
http://www.ystats.com/uploads/report_abstracts/923.pdf


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4. ADDING ONLINE SALES TO TRADITIONAL BRICK AND MORTAR SALES

9 Reasons to Put Your (Offline) Business Online
http://onlinebusiness.about.com/od/onlinebusiness101/a/9-Reasons-To-Put-Your-Offline-Business-Online.htm

How to Start a Business — Ecommerce Blog by Shopify
http://www.shopify.ca/blog/tagged/how-to-start-a-business#axzz2OgzoXvWH

8 Steps to Take Your Brick and Mortar Business Online | Small Business Trends
http://smallbiztrends.com/2011/11/8-steps-take-brick-mortar-business-online.html

Online Marketing = Brick and Mortar Success | Visual.ly
http://visual.ly/online-marketing-brick-and-mortar-success

“Bricks-and-mortar vs. online commerce” – the battle has ended – Bazaarvoice Blog
http://blog.bazaarvoice.com/2013/02/25/bricks-and-mortar-vs-online-commerce-the-battle-has-ended/

 

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5. OMNI CHANNEL

RetailBiz: Australian Retail News
http://www.retailbiz.com.au/index.php?screen=tags&tag=omni-channel-retailing&type=

We can’t turn back time: Telstra on why mobile is here to stay – RetailBiz: Australian Retail News
http://www.retailbiz.com.au/2013/10/21/article/We-cant-turn-back-time-Telstra-on-why-mobile-is-here-to-stay/XQHJZDBJMA

define omni channel – Google Search
https://www.google.ca/search?q=define+omni+channel&rlz=1C1CHFX_enCA516CA517&oq=define+omni+channel&aqs=chrome..69i57.7707j0j7&sourceid=chrome&espv=210&es_sm=93&ie=UTF-8

Defining omnichannel retail
http://www.brickmeetsclick.com/defining-omnichannel-retail

Omni-channel Retailing – Wikipedia, the free encyclopedia
http://en.wikipedia.org/wiki/Omni-channel_Retailing

Defining omnichannel retail
http://www.brickmeetsclick.com/defining-omnichannel-retail

omnichannel | Forrester Research
http://blogs.forrester.com/category/omnichannel

The future of omni-channel retail – iMediaConnection.com
http://www.imediaconnection.com/content/34286.asp

The Science of Shopping and Future of Retail: Devora Rogers at TEDxWakeForestU – YouTube
http://www.youtube.com/watch?v=qVJAr5eGOKA

Retailing in 2020 – YouTube
http://www.youtube.com/watch?v=ewyTGmAIGgo

The Future of Retail: The Playground for the Millennial – YouTube
http://www.youtube.com/watch?v=tJ1FwunW2X4

Cegid Retail & Baobaz – Omni-channel Experience by Sophie – YouTube
http://www.youtube.com/watch?v=d9vLgBu_Dio

 

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6. STARTING AN ECOMMERCE BUSINESS

How to Start a Business — Ecommerce Blog by Shopify
http://www.shopify.ca/blog/tagged/how-to-start-a-business#axzz2OgzoXvWH

How to Start an Online Business
http://onlinebusiness.about.com/od/onlinebusiness101/a/startinganonlinebusiness.htm

Starting a Free Online Business – 6 Steps to a Free Online Business
http://homebusiness.about.com/od/onlinehomebusinessideas/ss/free-online-biz.htm

Starting an Online Business
http://onlinebusiness.about.com/od/startingup/u/startup.htm

Daily Operations for Your Web Based Business
http://onlinebusiness.about.com/od/dailyoperations/Daily_Operations_for_Your_Web_Based_Business.htm

Web Hosting for Your Online Business
http://onlinebusiness.about.com/od/webhosting/Web_Hosting.htm

Make Money Online – Online Business – Starting an Online Business
http://sbinfocanada.about.com/od/onlinebusiness/a/onlinebizmodels.htm

Ecommerce Websites – Online Payment – Credit Card Processing – Shopping Online
http://sbinfocanada.about.com/cs/ecommerce/a/ecomentice_3.htm

 

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7. ECOMMERCE

How Mobile Commerce Is Shaking Up the Retail Landscape
http://mashable.com/2012/11/06/mobile-commerce-retail/


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8. SPECIALTY MARKETPLACES

Sellers Choice 2013: Merchants Rate Top Online Marketplaces
http://www.ecommercebytes.com/cab/abu/y213/m02/abu0328/s02

10 Ways to Evaluate Online Marketplaces | Practical eCommerce
http://www.practicalecommerce.com/articles/3558-10-Ways-to-Evaluate-Online-Marketplaces

The 5 Best Online Marketplaces for Selling Handmade Goods | PCWorld
http://www.pcworld.com/article/255698/the_5_best_online_marketplaces_for_selling_handmade_goods.html?page=2

20 Online Marketplaces to List Your Product on Today
http://premium.docstoc.com/article/123209975/20-Online-Marketplaces-to-List-Your-Product-on-Today

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9. CHOOSING PRODUCTS


Which Products Sell Best Online?, Internet Business Models Article | Inc.com
http://www.inc.com/articles/1999/10/14370.html

Optimising Sales 12 Ways to Increase Online Sales | Entrepreneur.com
http://www.entrepreneur.com/article/79002

How to Sell Products Online | Selling Online | Entrepreneur.com
http://www.entrepreneur.com/sellingonline/index.html

21 Quick Tips to Sell More Products Online | Small Business BC
http://www.smallbusinessbc.ca/growing-a-business/21-quick-tips-sell-more-products-online

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10. DROP SHIPPING

Drop Shipping Definition | Small Business Encyclopedia | Entrepreneur.com
http://www.entrepreneur.com/encyclopedia/drop-shipping

Drop Shipping Business | How to Start, Find Wholesalers & Dropship
http://www.shopify.ca/blog/6492023-drop-shipping-the-easiest-way-to-sell-online#axzz2Oxq6Qyws

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11. AFFILIATES

Affiliate Directory – Free Directory of the Top Affiliate Programs on the Internet
http://www.affiliatedirectory.com/

Business Ideas – Page 1
http://www.associateprograms.com/categories/beginners-articles/getting-started/business-ideas.html

Affiliate Programs Directory and Affiliate Resources
http://www.affiliatesummary.com/


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12. ONLINE STORES REVIEWS

eCommerce Software Review 2013 | Best Web Store Builder Software | eCommerce Website Design Software – TopTenREVIEWS
http://ecommerce-software-review.toptenreviews.com/

How to Start an Online Store?
http://www.websitetooltester.com/en/how-to-start-an-online-store/

E-commerce Software – Best Reviews of 2012 & 2013 at Review Centre
http://www.reviewcentre.com/products2029.html

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13. ONLINE STORES (INDUSTRY TOP SAMPLES)

Magento Enterprise Edition Online Store
http://www.magentocommerce.com

Shopping Cart Software and Ecommerce Software by Volusion Ecommerce Solution
http://www.volusion.com

Ecommerce Software, Online Store Builder, Website Store Hosting Solution-
http://www.shopify.com

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14. WEBSITE BUILDERS

5 Services For Building Websites on a Budget
http://mashable.com/2011/07/10/small-business-website-budget/

Weebly – Create a free website and a free blog (very easy to use)
http://www.weebly.com/weebly/userHome.php

Free Website Creator | Create Your Own Website at Yola.com
https://www.yola.com/free-website-creator.html

WordPress.com – Get a Free Blog Here
http://wordpress.com/

Drupal – Open Source CMS | drupal.org
http://drupal.org/

Free Website Builder | Creating A Free Website | IM creator
http://imcreator.com/?utm_expid=42537450-2&utm_referrer=https%3A%2F%2Fwww.google.ca%2F

Free Website Builder | Create a Free Website | WIX
http://www.wix.com/

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15. INVENTORY MANAGEMENT (examples)

Inventory Management Online Sales Trends: Size Matters | Stitch Labs
http://www.stitchlabs.com/inventory-management-online-sales-trends-size-matters

WordPress › FoxyShop « WordPress Plugins
http://wordpress.org/extend/plugins/foxyshop/

SalesBinder – Online Inventory Management System, Web-Based Asset Management, Sales Tracking, Stock Control, Invoicing, and custom Estimates hosted in the cloud using SaaS technologies
http://www.salesbinder.com/

Online Inventory Management Software – Zoho CRM
http://www.zoho.com/crm/order-management.html

Ordoro Review – Simplify your Online Stores’ Shipping, Dropshipping, and Inventory Management
http://www.getapp.com/blog/ordoro-review/


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16. CUSTOMER SERVICE ONLINE

5 Ways to Improve Customer Service Online – Small Business Web Marketing
http://www.register.com/learningcenter/customer-service/5-ways-to-improve-customer-service-online/

Improve your Online Operations and Customer Service with Web Sales | News | Business Productivity Systems | ERP Software | Solarsoft
http://www.solarsoft.com/news/web-sales-release/

How to Use Technology to Improve Customer Service | Inc.com
http://www.inc.com/guides/cust_tech/20909.html

 

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17. VIDEOS

E-Commerce: As Speed Advances, So Do Services by Plunkett research (high level examples not SME examples)
http://youtu.be/_vB7Qpgi164

Volusion
http://www.youtube.com/user/volusion?feature=watch


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18. INDUSTRY

Top online industries
http://www.statisticbrain.com/top-selling-internet-items

Research | Grocery Shopping Network
http://groceryshopping.net/category/gsn-team/research/

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19. SHOWROOMING

Is Showrooming Rude Or Just Part Of Doing Business? – Consumerist
http://consumerist.com/2012/11/12/is-showrooming-rude-or-just-part-of-doing-business/

How to combat showrooming in your store – Ecommerce – BizReport
http://www.bizreport.com/2012/06/how-to-combat-showrooming-in-your-store.html

How Best Buy Can Beat Showrooming – Forbes
http://www.forbes.com/sites/schifrin/2012/07/05/how-best-buy-can-beat-showrooming/

Target Asks Vendors To Help Combat Store-As-Showroom Problem – Consumerist
http://consumerist.com/2012/01/23/target-asks-manufacturers-to-help-combat-store-as-showroom-problem/

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20. MERCHANT ACCOUNTS, PAYMENT GATEWAY REVIEW AND RESOURCES

Payment Gateway Services Review 2013 | Online Business & Payment Processing – TopTenREVIEWS ** INCLUDES A CALCULATOR
http://payment-gateway-services-review.toptenreviews.com/

Online Payment Services – How Small Businesses Use Online Payment Services
http://sbinformation.about.com/od/ecommerce/tp/onlinepymt.htm

If You Build It, They Will Shop – setting up an online store – online shopping – e-commerce | Inc.com
http://www.inc.com/magazine/20080901/if-you-build-it-they-will-shop.html

How to Handle Online Credit Card Processing | Inc.com
http://www.inc.com/guides/credit-card-payment-online.html

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21. SHOPPING CART PROVIDER REVIEWS AND RESOURCES

2013 | Best Shopping Cart Software Solution | Shopping Cart Website – TopTenREVIEWS
http://shopping-cart-review.toptenreviews.com/

Reviews: 4 Top Online Shopping Cart Tools for Your Website – CBS News
http://www.cbsnews.com/8301-505143_162-40243555/reviews-4-top-online-shopping-cart-tools-for-your-website/

Best Shopping Cart Software | Online Shopping Carts | BusinessNewsDaily.com
http://www.businessnewsdaily.com/2617-shopping-cart-software.html

35+ Online Shopping Cart Solutions for Your Business
http://mashable.com/2008/10/08/shopping-cart-solutions/

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22. OPTIMISING ONLINE SALES

How to Create a Website that Sells
http://www.slideshare.net/HubSpot/how-to-create-a-website-that-sells-15051653

Optimising Your Website

http://www.slideshare.net/HubSpot/optimizing-your-website-18132878

Optimise Online Sales – 5 Must Know Tips ‹ Retail Minded
http://retailminded.com/optimize-online-sales/

How to Increase Online Sales by Increasing Website Conversion Rates | Inc.com
http://www.inc.com/guides/201101/how-to-increase-online-sales-by-increasing-website-conversion-rates.html

How to Increase Online Sales (The Secret is Less is More)
http://socialtriggers.com/get-online-sales/

Increase Online Sales With The Product Context Method
http://socialtriggers.com/increase-sales-context/

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23. PROCESS DOCUMENTATION

Business Process Document | Free Business Process Document Forms | Entrepreneur.com
http://www.entrepreneur.com/formnet/form/464

IBM developerWorks : Site maintenance
http://www.ibm.com/developerworks/library/ar-procdoc/

Process and procedures? Which is it?
http://www.bizmanualz.com/blog/are-you-writing-procedures-or-documenting-processes.html

Functional Template – BPM, workflow, six sigma,
http://wiki.bizagi.com/90/index.php?title=Functional_Template

 

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24. IMAGE RECOGNITION

Where Image Recognition Technology Is Headed For Retailers: Cortexica Interview

http://www.forbes.com/sites/rachelarthur/2014/11/17/where-image-recognition-technology-is-headed-for-retailers-cortexica-interview/

Fashion retailers eye up image-recognition apps for smartphones | Business | The Guardian

http://www.theguardian.com/business/2014/apr/20/fashion-retailers-image-recognition-apps-smartphones

Amazon Puts Image Recognition Into Its Main iOS App – Prepare To Be Even More Showroomed, Retailers | TechCrunch

http://techcrunch.com/2014/02/06/amazon-puts-image-recognition-into-its-main-ios-app-prepare-to-be-even-more-showroomed-retailers/

Despite tech hurdles, retailers adopting image-recognition tools | JWTIntelligence

http://www.jwtintelligence.com/2014/11/tech-hurdles-retailers-adopting-image-recognition-tools/#axzz3SsfcvOyl

Mobile Image Recognition to Revolutionize Ecommerce? | Practical Ecommerce

http://www.practicalecommerce.com/articles/57496-Will-Mobile-Image-Recognition-Revolutionize-Ecommerce

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25. CONVERT SHOPPERS TO BUYERS

How to Tackle the 3 Biggest Reasons for Shopping Cart Abandonment | Evergage

http://www.evergage.com/blog/how-to-tackle-the-3-biggest-reasons-for-shopping-cart-abandonment/

Reasons for online shopping cart abandonment 2012 | Statistic

http://www.statista.com/statistics/232285/reasons-for-online-shopping-cart-abandonment/

Online Shoppers’ Top Reasons For Abandoning A Shopping Cart

http://www.marketingcharts.com/online/online-shoppers-top-reasons-for-abandoning-a-shopping-cart-43366/

5 Tips to Convert Online Shoppers

http://www.rcpmarketing.com/onlineshoppers/

10 tips to optimize your online store & increase conversion rates – Ecommerce Checklist #2

http://blog.bigcommerce.com/how-to-optimize-your-online-store-increase-conversion-rates/

4 Trust Indicators That Help Convert Online Shoppers | Practical Ecommerce

http://www.practicalecommerce.com/articles/75448-4-Trust-Indicators-That-Help-Convert-Online-Shoppers

Converting the mobile online shopper | Econsultancy

https://econsultancy.com/blog/62673-converting-the-mobile-online-shopper/

 

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